Careaccessclinicallabs® follows all HIPAA guidelines and state regulations regarding distribution of test results. You can choose to have your test results mailed, faxed or come by to pick them up. Written consent is required to provide a copy of your test results to any party other than you. Confidentiality and discretion are of the utmost importance to Careaccessclinicallabs®.

Careaccessclinicallabs® is able to e-mail certain lab test results to our customers. We must follow all HIPAA guidelines and state regulations regarding distribution of test results. All release of records must have a signed authorization from the consenting individual before results are released in any matter. Tests such as HIV are not allowed to be sent via e-mail or fax due to federal regulations and need to be picked up in person.

Yes, Careaccessclinicallabs® is required by law to keep records on file for 7 years.

Most lab tests can be ordered anonymously. If you choose to test anonymously, you will be required to provide a birth date and/or show your sales receipt to ensure the test results are provided to the correct tested party. If you choose to pay for the lab test by credit card (for security reasons); will use a test result as evidence in court (such as a paternity test); or taking a corporate drug screen, a valid ID is required.

Customer privacy is extremely important to Careaccessclinicallabs®. All personnel are trained on HIPAA regulations and compliance, and follow these critical guidelines. Customers have the option of ordering a test anonymously when it is appropriate, and to choose which method to receive their lab test results (U.S. Mail, Fax, Pick Up). If a customer chooses to test anonymously, they will be required to provide a birth date and show a sales receipt for verification prior to receiving test results. Lab test results will not be distributed to any other party without formal written consent that authorizes us to provide test results to other individuals or your physician. Because Careaccessclinicallabs® does not accept insurance, your results are not provided to your physician without your written consent, or a formal written doctor’s order for the lab tests. Careaccessclinicallabs® does not submit your lab tests results to your personal medical record. However, you may provide the results to your physician if desired and at your discretion.